![]() ![]() ![]() This article was last reviewed by our Support team on August 22, 2017. (If you accidentally create a VSee account, don't worry-just make sure you are signed out of it when you want to start a SecureVideo session, or SecureVideo will be unable to connect.) Reminder: do NOT try to log into the VSee application directly, as we will automatically launch VSee Messenger for you when you want to start or join a session. I am able to either use a desktop version, or download an app, and it is the same for those who I use the software with. Close the App Store and return to Safari. It should start installing, like in the below image.ĥ. If you have installed VSee Messenger before but need to reinstall it, please click the Download icon (a cloud with an arrow in it) in the same place.Ĥ. If you have not installed VSee Messenger before, use the "Get" button (left) and it will turn into an "Install" button (right). On the message that appears, use the "Download VSee" button in the lower right-hand corner.ģ. If you are a guest for an upcoming session, you can download VSee from our main Support page, using the "Install VSee" button in the lower-right hand corner.Ģ. (If you're logged in but on a different page, click on the "Videoconference" tab to navigate to your Dashboard.) ![]() In the lower left-hand corner of the page, use the "Install VSee" button. If this is the case, you will need to coordinate this with your IT team to get their permission or have them do the installation instead.1. If you are an account holder, log in-you will automatically be shown your Dashboard. To unlock it, simply click on the Lock Icon in the bottom left corner and enter your computer’s password.įor some users that are on computers provided by their office or workplace, they could be managed by your IT team and may limit your option to download and install new apps. iOS mirroring on iPhone or iPad, and the ability to share documents. ![]() Note: Depending on your computer’s settings, your system preferences may be locked. Compare Zoom vs VSee vs Coviu in Video Conferencing Software category based on 4869. Check the box for VSee, a prompt will then appear if you want to restart the app, choose Later. Install About this app arrowforward VSee Clinic is a simple, secure way for you to hold a telehealth consultation with your provider from anywhere. Under Security & Privacy, select Screen Recording.ħ. Double-click on the VSee icon in the Applications folder to launch VSee.Ħ. Group video calls and instant messaging work between PC, Mac, iPad, iPhone, and Android. Drag (click and hold to drag) the VSee icon into the Applications folder.Ĥ. This is to ensure that the correct device is selected for the app to access.ģ. Upon logging in with your VSee Messenger account, you will be asked to test your camera and microphone. Please note that depending on your computer’s settings you may get a pop-up or a window asking your permission to proceed with the installation. When the settings window opens, ensure your Camera & Microphone are both set to Allow. When the popup menu appears, select Website Settings. 3 You will be prompted to download the appropriate app (VSee Clinic). On your browser call tab, tap on the AA icon at the bottom left. Note: If you don't see the downloaded file at the bottom of your browser, you may go to your downloads folder or enter Ctrl + J which will open your browser’s download manager.Īfter clicking on the file, the installation should run by itself and show you the login page when done. For iPad or iPhone users, please use Safari, since calling via Chrome is not supported. The download should start automatically and will be saved on your downloads folder by default Q: Does VSee have a mobile app Yes, VSee has a mobile app. Users can do it in a few minutes and will be able to use the app right away by following the steps listed below.ġ. Download apps by VSee, including VSee Messenger for iPad, VSee Messenger, VSee Clinic for Patient, and many more. VSee is available for Cloud, Windows, Mac, iPhone, iPad and Android. Downloading and installing VSee messenger to computers can be done with ease. VSee Messenger is a secure HIPAA compliant platform that we utilize for. ![]()
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